Principal Analyst Sales, Compensation Systems & Administration

Elastic

Costa Rica, Unknownfull timePosted 28 Oct 2026

staffAccounting

About the role

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

To support our continued growth and build a best in class Global Sales Compensation organisation, we are looking for a Principal Analyst Sales Compensation Systems & Administration to join our team! We will look to you to drive accuracy and efficiency in our sales compensation processes and reporting. Above all, this role will care and ensure our growing global sales organization, its leaders, have a best-in-call commissions process with white glove treatment while meeting Elastic’s scaling business needs as they change. If you are passionate about driving business results and you are looking for an opportunity with a dynamic, fast-paced organisation focusing on automations and scalability and be part of a distributed team, this could be a great fit.

What You Will Be Doing

Drive monthly and quarterly close cycles for accruals, payments and general system updates in our Sales Incentive tool, Xactly Incent
Responsible for SOX reviews, compliance and driving continuous improvement
Find opportunities for system improvements and work closely with IT and key partners to implement technologies that enhance compensation processes
Ensure accuracy and integrity of sales compensation data, applying Xactly and SalesForce data analysis and reporting tools to provide actionable insights
Design, plan and perform user acceptance testing for annual compensation plan reset process or special projects by ensuring full accuracy of Xactly system calculation
Document and communicate test results, and coordinate with IT, broader Sales Compensation team and other departments to address any issues
Provide training and support to sales teams and other stakeholders on compensation plans, processes, and system changes.

What You Bring

5+ years experience in Sales Compensation / Operation / Analytics area (knowledge of sales compensation processes, year-end and month close activities)
3+ years experience with Xactly Incent and Analytics commission software or similar commission applications, plus a working experience with, Workday, ServiceNow
Strong proficiency with Excel and attention to detail
Confirmed experience in design and execution of complex user acceptance testing and system implementation projects
Strong analytical and reasoning skills, good communication skills
Thriving in fast pace environments and desire to own, re-build, improve upon existing processes and agile to changes
Great teammate who can partner well across various departments and but also able to work independently and drive initiatives

#LI-JM5

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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